Privacy Policy

Last updated: 7 May 2026

1. Who We Are

AI EmailInboxExpert (trading as OpenClaw AI Solutions), accessible at frontpilotai.com, is the data controller for personal data collected through this website. Contact us at hello@emailinboxexpert.com.

2. Data We Collect

  • Name, email address, business type, and message when you submit a contact or demo request form
  • Chat messages submitted through the website chat widget
  • IP address and browser information for security and spam prevention (Cloudflare Turnstile)

3. How We Use Your Data

  • To respond to your enquiry or demo request
  • To send transactional emails (confirmation, signup URL, onboarding) via Brevo
  • To improve our chat knowledge base (anonymised question logs)
  • We do not sell, rent, or share your data with third parties for marketing

4. GDPR (European Union / UK)

If you are in the EU or UK, you have the right to access, correct, delete, restrict, or port your personal data. Our lawful basis for processing is legitimate interest (responding to enquiries) and consent (marketing communications). To exercise your rights, email hello@emailinboxexpert.com. You may also lodge a complaint with the ICO (UK) or your national supervisory authority.

5. CAN-SPAM Act (United States)

All emails we send comply with the CAN-SPAM Act. We identify ourselves clearly as the sender, include a valid postal address, and honour opt-out requests within 10 business days. Every marketing email includes an unsubscribe link. We do not use deceptive subject lines or false headers.

6. CASL (Canada)

We only send commercial electronic messages to individuals who have expressly consented or where implied consent applies under Canada's Anti-Spam Legislation. Each message identifies the sender, includes contact information, and provides a working unsubscribe mechanism honoured within 10 business days.

7. International — APPI (Japan) & General

For users in Japan and other jurisdictions with personal data protection laws, we apply the same principles: data minimisation, purpose limitation, security safeguards, and the right to request access or deletion. Data may be transferred and processed on servers located in the EU or USA. Where required, we rely on standard contractual clauses or equivalent safeguards.

8. Data Retention

Contact and demo request data is retained for up to 2 years or until you request deletion. Chat logs are retained in anonymised form for up to 12 months.

9. Cookies

We use only essential session cookies for authentication on the client dashboard. No advertising or tracking cookies are used on the public website.

10. Third-Party Services

  • Brevo — transactional email delivery (EU data centre)
  • Cloudflare Turnstile — spam/bot protection
  • Nginx / Ubuntu Server — hosting

11. Changes to This Policy

We will update this page if our practices change. The date at the top reflects the latest revision.

12. Contact

Email: hello@emailinboxexpert.com
Website: frontpilotai.com